Privacy Policy — Chinett HealthCare Inc.

Last updated: 7 June 2026

Chinett HealthCare Inc. ("Chinett", "we", "us", or "our") is committed to protecting the privacy of every individual and family who interacts with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

This is a general template provided as a starting point. Before publishing, have it reviewed by a qualified legal professional to ensure it meets the data-protection and health-privacy laws that apply to your business (for example, HIPAA and applicable U.S. state laws such as Maryland's).

1.Information We Collect

We collect information you provide directly to us and information generated through your use of our services, including:

Contact details — name, phone number, email address, and preferred contact method.
Care request details — type of care needed, patient age group, location, start date, duration, and any special requirements or medical notes you choose to share.
Communications — messages you send us by form, email, phone, or WhatsApp.
Technical data — basic, non-identifying information such as browser type and pages visited, used to keep the site working and improve it.

2.How We Use Your Information

We use the information we collect to:

Understand your needs and match you with an appropriate care professional.
Communicate with you about your request, scheduling, and ongoing care.
Verify the suitability and credentials of professionals in our network.
Respond to enquiries and provide customer support.
Improve our services and meet our legal and regulatory obligations.

3.Health Information & Confidentiality

We understand that health information is deeply personal. Any medical or health-related details you share are treated as strictly confidential and are used only to arrange and deliver appropriate care. We share such information only with the professionals directly involved in your care, and only to the extent necessary.

4.How We Share Information

We do not sell your personal information. We may share it only with:

Care professionals we match you with, so they can provide care.
Trusted service providers who help us operate (for example, secure hosting), under confidentiality obligations.
Authorities or regulators where required by law, or to protect the safety of a person.

5.Data Security

We take reasonable organisational and technical measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, but we work continuously to safeguard the data entrusted to us.

6.Your Rights & Choices

You may request access to the personal information we hold about you, ask us to correct or delete it, or withdraw your consent to be contacted. To exercise any of these rights, contact us using the details below.

7.Cookies

Our website may use minimal cookies or similar technologies to keep the site functioning and understand general usage. You can control cookies through your browser settings.

8.Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. We encourage you to review it periodically.

9.Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out:

Email: support@chinetthealthcare.com
Phone: (443) 563-7693
Address: 5207 Plainfield Avenue, Baltimore, MD 21206